Westlaw AU


Your success is
paramount to us.

Schedule a demo

Customer success is top priority for the Westlaw team. We want to help you and your colleagues to become confident, skillful and efficient users – so that you can get more and more out of the product as time goes on. After all, the more you know, the more value you can unlock.

When you have Westlaw, you have an entire support crew with world class expertise within arm’s reach whenever you need them.

Training options Training videos Online Insider community

Training options

We understand that every legal practice is different, which is why we offer a range of training options as part and parcel of the service – from face to face training through to webinars and seminars.

Training is always designed to suit a practice’s specific needs, from the initial session to follow up activity, and we encourage people to take advantage of what’s on offer.

Schedule a training session today or visit the Westlaw Training & Support centre to access free webinars, user guides, tips and more.

Training videos

This library features free training videos that demonstrate some of the fundamental and advanced platform features. Note: The videos have been designed to be viewed in full screen mode.

View all training videos

Online Insider - A community for online users

Thomson Reuters has taken customer engagement to the next level. As a Westlaw customer, you will be fully supported by the Online Insider community.

Your Online Insider will keep you informed with:

  • Training and digital support tips
  • Content and functionality updates
  • New product launches
  • Database Spotlights
  • and other key information related to our online services.

Online Insider also enables you to share experiences with us and other Thomson Reuters online users.

Sign up to receive the Online Insider newsletter