What is C-Track?

C-Track, the innovative case management system developed by Thomson Reuters Court Management Solutions (TR CMS), keeps cases moving efficiently through your court. C-Track provides a total court solution by integrating our e-filing, case management, and public access solutions with other court applications.C-Track can be easily adapted for your court’s specialised needs to capture, track, process and report on court information. We can also provide interfaces to agency or partner databases.

TR CMS has been a leading provider of court case management solutions for over a decade – and is now backed by the more than 150 years of Thomson Reuters’ court and legal experience. Courts in the United States and the United Kingdom have adopted our solutions because they are configurable, easy-to-use, and save time and money.

The C-Track solution includes three products:

C-Track CMS

C-Track Case Management System

Core C-Track CMS functionality provides new efficiencies and optimisation in your court’s day-to-day operations as well as a complete set of trial-specific functions for all general jurisdiction case types, including:

  • Citations
  • Civil
  • Criminal
  • Family
  • Juvenile abuse and neglect
  • Juvenile delinquency
  • Probate

back to top ▲

C-Track E-Filing

The C-Track E-Filing system is a stand-alone component that integrates with any case/document management system and with third-party electronic payment systems to allow users to pay fees when e-filing.

Parties can file one or more documents in most standard document formats (ie Microsoft® Word®, Corel WordPerfect®, Adobe® PDF, .tiff), they are converted to Adobe PDF format, and may be watermarked, file stamped and electronically signed.

The e-filer can control who is served and the method of service, and receive email notification when each filing is accepted or rejected. Rejected filings can be held for update and then resubmitted.

back to top ▲

C-Track Public Access

Provide the public with appropriate access to your court case information by using our configurable, Web-based public access interface. People can search for non-confidential cases using search criteria such as case number, lawyer or party. The results display case information such as parties, docket entries and documents that have been marked as public.

The C-Track Public Access application uses a database containing non-sensitive court data. Business rules govern the transfer of case data and case documents to this system to prevent the release of confidential information.

back to top ▲

Why Choose C-Track?

Highly configurable

C-Track can be configured to meet your court's needs and is easily adaptable to unique rules and processes. C-Track also includes a tool that allows rule changes to be made quickly and easily, without technical support.

back to top ▲

Easy to install and maintain

No special software is required. The system resides on a server, providing you with access from your Web browser.

back to top ▲


C-Track integrates with almost any court application – from existing case management to lawyer registration to accounting or document management systems – to create a total court solution.

back to top ▲


C-Track provides comprehensive case processing functions, from case initiation through disposition and archiving. It also allows for extensive searching and real-time interactive reporting.

back to top ▲


Prior to installation, we tailor the entire system to meet the specific needs of your court. The system intuitively generates documents, sets or updates notifications and displays custom alerts as clerks record case-related activities.

back to top ▲


C-Track has a solid performance record and is backed by the same team of systems engineers and analysts that has been building and improving this product for more than a decade.

back to top ▲

Rules-based automation

Document generation, calendaring, notifications and more are automated based on your court rules – creating a more efficient and accurate process.

back to top ▲

Contact us today to register your interest.

Or to see how C-Track is currently working for practitioners in the United States, click here.

Download Free Resource

*Indicates required field

Not your details?  Clear Form

Thank you for downloading this resource.

You will be redirected shortly.

This paper draws on the extensive experience of Thomson Reuters in courts digitisation projects in the US and the UK, and wider lessons from the industry, to set out a variety of lessons learned and their applicability to future court digitisation initiatives.

In this paper we discuss the likely impact of various factors including:

  • The respective timetables for process modernisation and digitisation
  • The phasing of roll-out in various parts of the criminal justice system
  • The merits of build versus buy approaches
  • Stakeholder engagement and change management
  • Governance and cost control.

We tend to see a lot of future-gazing around the changing role of the law firm, but relatively little on the future of the court system itself - the fundamental common law institution that for hundreds of years has served as a bedrock of legal process and justice across the globe.

So, we set ourselves a challenge: what will the courts look like in 20 years' time? The white paper The Future of the Courts is our attempt at an answer.

The Legal UKI business of Thomson Reuters sought insights from common law jurisdictions in the United States, the United Kingdom, Australia and elsewhere, working closely with colleagues across the business to understand the trends, opportunities, and challenges surrounding the modernisation of the court system.

Ready to discuss how
C-Track can work
for you?

Contact Us
Lessons Learned in Courts Digitisation - Courts Management Solutions
The Future of the Courts

Related Solutions

Westlaw AU
Firm Central