1. What are Thomson Reuters' hours of business?
  2. What products do I subscribe to?
  3. What are your Conditions of Sale?
  4. How can I pay for my invoice?
  5. What is BPAY?
  6. What if I have trouble understanding my bill?
  7. I have lost my invoice. How can I get a copy?
  8. What if there appears to be a content error in one of your services?
  9. When will a particular piece of legislation or information be included in your update services?

1. What are Thomson Reuters' hours of business?
Thomson Reuters is open for business Monday to Friday from AEST 8.00am to 6.00pm.

2. What products do I subscribe to?
Please contact Customer Service and we will be happy to send you your subscription details.

3. What are your Terms & Conditions?
If you have any queries regarding this information, please contact Customer Service.

4. How can I pay for my invoice?
We accept payment via cheque, money order, credit card (Bankcard, MasterCard, Visa, Amex) or BPAY. To arrange BPAY access, please contact your Bank.

5. What is BPAY?
For your greater convenience, your account can now be paid using BPAY, the electronic bill payment service. You can pay over the phone from your home, office or mobile phone using your MasterCard, Visa or Bankcard or your savings or cheque account. Thomson Reuters' BPAY Biller Code is 17079. To arrange BPAY access, please contact your Bank.

6. What if I have trouble understanding my bill?
Please contact Customer Service for assistance with your inquiry.

7. I have lost my invoice. How can I get a copy?
Contact Customer Service and we will be happy to send you a duplicate copy.

8. What if there appears to be a content error in one of your services?
Please contact Customer Service and you'll be put in contact with the publisher.

9. When will a particular piece of legislation or information be included in your update services?
Please contact Customer Service and you'll be put in contact with the publisher.

Contact Us

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Fax: 1300 304 196
LTA.Service@thomsonreuters.com
Mon-Fri, 8am-6pm AEST