LEADING ONLINE LEGAL RESEARCH.
You’ve got questions. We’ve got answers.
Is Westlaw AU part of the international Westlaw sites?
Westlaw AU is a stand-alone site, designed and developed by our Thomson Reuters Online team in Australia and New Zealand in partnership with 300+ local customers. The site is separate to Westlaw International and WestlawNext, but we've had full access to the best of Thomson Reuters global resources and technology. Because the site is supported locally, we can be quick to act e.g. posting alerts, updates and new content, and responding to customer enquiries and requests.Back to top
How does it compare to the other online providers?
Westlaw AU delivers a combination of features not offered by any other legal online service in Australia - thanks in large part to the extensive customer involvement in its design and development. We've combined best practice functionality (e.g. post-search filters, related documents in single view) with unique features (e.g. consolidated results lists and document display) to make Westlaw AU a true market leader in online legal research.Back to top
What is OnePass?
OnePass is a single sign on solution that allows users to have one username & password to access all their Thomson Reuters services. Your OnePass profile is like a masterkey but it needs to be linked in to Reg Keys or logins for each of the services you access. Click here for more information about OnePass.
If you have questions or run into issues using OnePass contact our Help Desk for assistence on 1800 020 548.Back to top
How much training will we need to use Westlaw AU?
Westlaw AU was developed in consultation with more than 300 local customers so it's been designed to work the way you do.
You should be able to jump on and get researching immediately. If you want to ensure you maximise your use of Westlaw AU or need additional assistance our Training team are available to assist.
See below for the training options that are available to you.Back to top
How can I keep up to date with information that may impact my use of Westlaw AU?
The best way to keep up to date with information about Westlaw AU is via the Online Insider blog. You can do this in a number of ways:
- Browse the blog itself here.
- Sign up to recieve the Legal Newsletter here.
- Sign up for daily email alerts or RSS feeds here.
- View known Technical Issues here.
What training options are available for Westlaw AU?
You have found your first option already, the Training & Support site provides User Guides, Videos, Tips & Enhancement information as well as information on how to access your other training options:
- On Site Training
How do I find out coverage details for a Product or News Source?
Coverage information is available via the "I" scope icons next to products in the site Table of Contents.
For Newsroom sources you can search the Newsroom Publication Directory for coverage details and currency.Back to top